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Front Office Executive

W Goa

  • Location: Bilaspur

  • Category: Engineering

  • Job Type: Full Time

  • Salary:0.0000- 0.0000

<ol><li>Adherence to Company Policies -&nbsp; Comply with organizational rules, guidelines, and procedures to maintain a professional and ethical work environment.</li><li>Effective Communication- Communicate clearly and professionally with team members, supervisors, and external stakeholders to facilitate collaboration and task completion. </li><li>Time Management and Punctuality-&nbsp; &nbsp;Manage time effectively to meet deadlines and attend meetings or work shifts as scheduled. </li><li>Team Collaboration - Work collaboratively with colleagues, contributing to a positive and productive team environment. </li><li>Problem-Solving&nbsp; - Identify challenges within the scope of the role, propose solutions, and take initiative to address them effectively. </li><li>Adaptability and Flexibility -&nbsp; Adjust to changing priorities, tasks, or technologies as required by the role or organization. </li><li>Maintaining Confidentiality -&nbsp; Protect sensitive information and adhere to data privacy guidelines. </li><li>Quality and Accuracy - Ensure that all work is completed to a high standard, paying attention to detail and accuracy. </li><li>Continuous Learning and Development - Stay updated with job-related knowledge and skills through training, feedback, and professional development opportunities. </li><li>Health, Safety, and Compliance - Follow workplace safety guidelines and report any potential hazards or incidents promptly. </li><li>Professionalism - Uphold the company’s values and maintain a professional demeanor in all interactions and tasks.</li></ol> <div> <div> <div> </div> <div> </div> <div> Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. <br /> Set up accurate accounts for each guest according to their requirements. <br /> Enter Marriott Rewards information. <br /> Ensure rates match market codes, document exceptions. <br /> Secure payment prior to issuing room key, verify/adjust billing. <br /> Compile and review daily reports/logs/contingency lists. <br /> Complete cashier and closing reports. <br /> Supply guests with directions and property information. <br /> Accommodate guest requests, contacting appropriate staff if necessary. <br /> Follow up to ensure requests have been met. <br /> Process all payment types, vouchers, paid-outs, and charges. <br /> Balance and drop receipts. <br /> Count and secure bank at beginning and end of shift. <br /> Obtain manual authorizations and follow all Accounting procedures. <br /> Notify Loss Prevention/Security of any guest reports of theft. <br /> Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. <br /> Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. <br /> Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. <br /> Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. <br /> Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. <br /> Ensure adherence to quality standards. <br /> Enter and locate information using computers/POS systems. <br /> Stand, sit, or walk for an extended period of time. <br /> Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. <br /> Perform other reasonable job duties as requested by Supervisors. </div> <div> </div> <div> </div> <div> PREFERRED QUALIFICATIONS </div> <div> Education: High school diploma or G.E.D. equivalent. </div> <div> Related Work Experience: At least 1 year of related work experience. </div> <div> Supervisory Experience: At least 1 year of supervisory experience. </div> <div> License or Certification: None </div> <div> </div> <div> <strong> </strong> </div> </div> <div> </div> <div> Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. </div> </div>

Front Office Executive

Job Description:


Job Responsibility:

Job Summary:

  • Openings: 1

  • Applicants: 0

  • Job Posted:29-11-2024 07:42:24 (125 days ago)

  • Expiration: .

  • Experiences: 2-0 Years.

  • Education: Bachelor Degree.

  • Skill: Supervisor,Loss prevention,Front Office Executive,Quality standards,Safety training,Accounting,Billing,Manual

Posted by: W Goa
Contact No : 9821186312


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