<ul><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Provide level 1 telephone, chat and email support to clients using either GUI-based or automated remote trading applications. Proactive monitoring execution algorithms and mitigate trading risk</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Troubleshoot system and client connectivity issues</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Develop understanding of execution algorithms and BestEx Research applications and explain them to clients</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Help clients with customization of BestEx Research products</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Perform Trade Cost Analysis</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Trade support and application-level troubleshooting of orders generated by BestEx Research's execution algorithms</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Perform QA of internal trading tools, algorithms and risk applications and document as needed</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Coordinate application deployment with infrastructure management and software engineering teams</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Work with brokers and vendors to integrate BestEx research's execution algorithms</span></span></li><li><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: Arial;">Assist in client-onboarding and account creation</span></span></li></ul><span style="color:#000000;"><span data-sheets-root="1" style="font-size: 11pt; font-family: -apple-system, Arial;">We are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter with 1 to 2 years of work experience that can work independently as well as thrive and contribute to a growing team.</span></span>
Education: Bachelor's degree or equivalent experience.
Skill: "Concentrations on Finance, Economics, Mathematics or Computer Science are preferred. Previous financial industry or trading experience a plus Good to have knowledge of SQL, Python, Professional market understanding of US Equities, Futures and FX Knowledge of Networking is a huge plus Knowledge of FIX protocol is a huge plus Professional, motivated attitude Strong interpersonal skills and ability to manage multiple issues in a fast-paced, high-pressured technology environment Independent self-starter and a keen attention to detail is a must"
" Service now expertise with Incident and Change Management exposure. basic reporting systems skills needed, irrespective to toolset / technology. Ex. Excel, Tableau.. monitoring platform experience. Ex. Splunk, Big panda, Building Management Systems. (Beneficial), ITIL Foundation certified (Beneficial) mission motivated and a strong collaborator (Must have) "
CRM software, Cold calling techniques, Lead generation tools, Customer service skills, Negotiation skills, Salesforce platform, Time management, Active listening,
"Strong understanding of real estate fundamentals, including different property types and investment strategies. Proficiency in financial modeling and analysis tools Experience with alternative investments and portfolio diversification strategies Knowledge of real estate debt markets and financing structures Strong analytical and quantitative skills with attention to detail Understanding of tax considerations and estate planning for high-net-worth families Proficiency in data visualization and presentation tools"