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Data Analyst

UBS

  • Location: Pune, Maharashtra

  • Category: Financial Services

  • Job Type: Full Time

  • Salary:0.0000- 0.0000

<ul><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">center point for monitoring, incident, problem, change and request management within our global Data Center and Mission Critical Facility estate</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">oversee the active monitoring of incident, problem and change work queues and respond to Data Center issues using established protocols to coordinate resource or vendor response</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">update stakeholders, and drive timely resolution</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">solve complex issues, covering both technical and business needs</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">act as an escalation point to Technology Services business stakeholders</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">interface with external service providers to resolve incidents and request</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">provide reporting and analysis of ticket based data to identify trends, repeat offenders and opportunities to automate future resolution</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">ensure workflows, processes, tooling and applications are of the highest quality and make recommendations for improvements</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">maintain a knowledge database of known errors and help initiate and deliver process improvements</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">be responsible for the planning and coordinating of all the activities to agreed service levels, standards and quality</span></li></ul>

Data Analyst

Job Description


Job Responsibility


Benefits & Perks

Job Summary:

  • Openings: 1

  • Applicants: 0

  • Job Posted:12-03-2025 08:09:37 (49 days ago)

  • Expiration: 09-05-2025 00:00:00.

  • Experiences: 4-5 Years.

  • Education: .

  • Skill: " Service now expertise with Incident and Change Management exposure. basic reporting systems skills needed, irrespective to toolset / technology. Ex. Excel, Tableau.. monitoring platform experience. Ex. Splunk, Big panda, Building Management Systems. (Beneficial), ITIL Foundation certified (Beneficial) mission motivated and a strong collaborator (Must have) "

Posted by: UBS
Contact No : 2067421500


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