<ul><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Delivering core growth insights – Industry trends, drivers of key consumer cohorts, key white space need spaces for developing portfolio & growth strategy</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Deliver winning concepts for aligned launch pipeline in partnership with the marketing team</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Shape the innovation pipeline for non OHC categories based on consumer insights, in partnership with the marketing and R&D teams</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Deliver HCP roadmap for growth – content & innovation – based on HCP insights by specialty</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Integrate organization wide analytics for holistic understanding of business performance</span></li><li><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Shape the key drivers for strengthening business performance based on business analytics & insights</span></li></ul><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Uncovering key consumer insights especially to enable access for premium brands. This is life insights & nuances (based on life stage, geography etc) of the access consumer, understanding their key drivers, choices etc.<br/>Understanding HCP insights by specialty and different consumer journeys via HCPs for our relevant need states<br/>Understanding key industry trends - how health care is shaping, impact of macroeconomics on consumer behaviour, impact of global trends on local consumer decisions<br/>Working on consumer insight for white space & unmet need states for validating proposed pipeline: new concepts, right to win, size of prize etc.<br/>Key performance & effectiveness measurement with different parts of org analytics<br/>Additionally, I would love work on Gen Z as another consumer cohort for life insights</span>
Skill: "Extensive experience in consumer insights with a view on mid term strategic drivers for growth Experience of business analytics & insights for building holistic business view Ability to shape innovation pipeline, align senior stakeholders and work with external partners Experience working in a fast paced, entrepreneurial environment Ability to adapt and work effectively within a variety of situations including organizational changes and changes in job demands"
Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Excellent Phone Etiquette skills Strong communication and interpersonal skills Ability to work independently and efficiently in a fast-paced environment Previous experience in the pet care industry is a plus High school diploma or equivalent; Bachelor's degree in a relevant field is advantageous
Strong communication skills, Negotiation skills, Problem-solving abilities, Attention to detail, Knowledge of debt collection laws, Analytical skills, Customer service skills, Time management skills,
Technical Skills: Proficiency in Tally Prime is mandatory. - Experience: Prior experience in audit, taxation, and compliance is essential. - Other Skills: Strong analytical abilities, attention to detail, and knowledge of tax laws.