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JOB DETAILS

Customer Support Executive

Filo

  • Location: Delhi, India

  • Category: Education and Skill Development

  • Job Type: Full Time

  • Salary:200000.0000- 400000.0000

<p><span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Manage largeamounts of incoming phone calls.<br>Identify and assess customers’ needs to achieve satisfaction.<br>Build sustainable relationships and trust with customer accounts through open and interactive communication.<br>Provide accurate, valid and complete information by using the right methods/tools.<br>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.<br>Keep records of customer interactions, process customer accounts and file documents.<br>Follow communication procedures, guidelines and policies.<br>Take the extra mile to engage customers.</span></p> <p><br></p>

Customer Support Executive

Job Description:


Job Responsibility:

Job Summary:

  • Openings: 1

  • Applicants: 0

  • Job Posted:07-01-2025 11:19:44 (87 days ago)

  • Expiration: 15-05-2025 00:00:00.

  • Experiences: 0-1 Years.

  • Education: Must be Graduated or Post-Graduated..

  • Skill: "Should have at least 1 year of proven customer support experience or experience as a Client Service Representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Skills:- Customer Support, English Proficiency, Communication Skills, Customer Relationship Management (CRM), Customer Service and Customer Retention"

Posted by: Filo
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