Education and Skill Development

The Education and Skill Development category requires skills in "Should have at least 1 year of proven customer support experience or experience as a Client Service Representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Skills:- Customer Support, English Proficiency, Communication Skills, Customer Relationship Management (CRM), Customer Service and Customer Retention".