"Proficiency in Salesforce CRM and analytics tools such as Salesforce Einstein Analytics, Salesforce Reports, and Dashboards. Experience in data modeling, data visualization, and analytics solution design. Knowledge of ETL processes, data integration techniques, and data warehousing concepts. Strong understanding of CRM principles and business processes. Programming skills in languages like Salesforce Apex, SQL, or Python. Certification in Salesforce CRM and analytics tools is a plus."