JOB DETAILS

Network Engineer L1

Movate

  • Location: Chennai, Tamil Nadu, India

  • Category: IT

  • Job Type: Full Time

  • Salary:240000.0000- 360000.0000

<span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">&Oslash; Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.<br/><br/>&Oslash; Troubleshoot Product, Codes and Configuration issues<br/><br/>&Oslash; Ensure consistent customer satisfaction<br/><br/>&Oslash; Document all communication with customers in the CRM<br/><br/>&Oslash; Interface with international customers<br/><br/>&Oslash; Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC</span><br/>&nbsp;

Network Engineer L1

Job Description


Job Responsibility


Benefits & Perks

Job Summary:
  • Openings: 1

  • Applicants: 0

  • Job Posted:24-01-2025 14:35:44 (95 days ago)

  • Expiration: 12-06-2025 00:00:00.

  • Experiences: 0-1 Years.

  • Education: .

  • Skill: "Ø OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each level Ø TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism Ø MAC header structure and use of each fields Ø IP header structure and use of each fields Ø ARP – how ARP works in a Layer 2 and Layer 3 communication Ø Mac address table fields and how a switch uses MAC table for switching decisions Ø ARP table and how a switch uses ARP table Ø Routing Table fields and how a Router uses routing table for routing decisions Ø DHCP protocol messages (clear understanding of DORA process) Ø DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) Ø thorough understanding of Broadcast domain and Collision Domain Ø thorough understanding of Unicast, Multicast and Broadcast traffic Ø thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage Ø thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Ø Difference between Routing and Routed protocols Ø Good troubleshooting approach (from Level 1 to 7 of OSI)"

Posted by: Movate
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