JOB DETAILS

GST Executive

LetsDressUp (LDU)

  • Location: Gurugram, Haryana

  • Category: Technology, Information and Internet

  • Job Type: Full Time

  • Salary:250000.0000- 500000.0000

<span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">1. Customer Onboarding - Assist new customers in navigating our website, explaining our products, and encouraging them for their first purchase.<br/><br/>2. Customer Satisfaction - Provide timely assistance and resolution for any issues related to orders, shipping, or returns to ensure a seamless shopping experience. Make sure to close all the tickets promptly.<br/><br/>3. Discount Updates - Help the customers about our discounts going on the website.<br/><br/>4. Feedback Integration: Collect customer feedback on their experience, products, and suggestions, and share insights with relevant teams to improve offerings and customer satisfaction.<br/><br/>5. Community Building: Develop and grow our exclusive Facebook community by sharing updates, exclusive content, and interacting with members to foster a sense of belonging.<br/><br/>6. Content Creation and Updates: Collaborate with the marketing team to deliver engaging content for social media platforms, newsletters, and community groups to keep customers informed and excited about our products.<br/><br/>7. Proactive Outreach - Reach out to customers proactively to address any potential concerns, offer assistance, and ensure their continued satisfaction which ensures the LDU brand loyalty keeps improving in the long run.<br/><br/>8. Retention Strategies - Develop and implement strategies to retain existing customers, such as loyalty programs, exclusive offers, and personalized communications.<br/><br/>9. Data Driven Approach &ndash; Make reports based on your insights from the customers on the various aspects such as returns, exchange reason or any other query.</span> <span data-sheets-root="1" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">As a Customer Success Executive, your primary objective is to ensure the satisfaction of our customers and empower the LetsDressUp brand. You will be responsible for guiding customers through their shopping journey, providing exceptional support on their queries, and building strong relationships to drive repeat purchases.</span>

GST Executive

Job Description


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Certification
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Candidate Can Call, Time
Languages Preferred
Job Summary:
  • Openings: 1

  • Applicants: 0

  • Job Posted:10-03-2025 16:34:36 (121 days ago)

  • Expiration: 04-05-2025 00:00:00.

  • Experiences: 1-5 Years.

  • Education: Bachelor's degree in any stream including business, marketing, fashion or a related field (preferred)..

  • Skill: "Strong communication and interpersonal skills, with a customer-centric mindset. Ability to multitask, prioritizes, and manages time effectively in a fast-paced environment. Knowledge of e-commerce platforms, CRM systems, and customer support tools. Passion for fashion and a keen understanding of women's fashion trends and preferences."

Posted by: LetsDressUp (LDU)
Contact No : 9310689354


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