[{"Id1":"10065","Id":"9PExjyC3YpAbakam","JobTitle":"Relationship Manager - LOY, Executive Relationship Manager - LOY","JobCategory":null,"Vacancies":1,"SalaryMax":"400000.0000","SalaryMin":"500000.0000","ExperienceMonth":3,"ExperienceYear":1,"Deadline":"08-03-2025 00:00:00","Tag":"Direct sales,Interpersonal skills,LMS,Relationship building,Sales process,Lead management,Salesforce,Interpersonal","Description":"logo230328.jpeg","DateCreated":"Tata AIA Life Insurance","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"Ghaziabad, Madurai, New Delhi","subCategory":"Relationship Manager - LOY","MetaUrl":"Relationship-Manager-LOY","MetaTitle":null,"MetaDescription":"\u003cdiv\u003e \u003cdiv\u003e Achieve the set business targets on ANP and case count \u003c/div\u003e \u003cdiv\u003e Acquire New Customer through following: Leads \u003c/div\u003e \u003cdiv\u003e Natural market References Orphan base \u003c/div\u003e \u003cdiv\u003e Fix meetings with the prospects to conduct need \u003c/div\u003e \u003cdiv\u003e analysis and explain products \u003c/div\u003e \u003cdiv\u003e Implement and adhere to Need Based Selling Model. \u003c/div\u003e \u003cdiv\u003e Up- sell Cross Sell the Orphan Base of Customers allocated. \u003c/div\u003e \u003cdiv\u003e Ensuring timely issuance of policies by resolving pending etc. \u003c/div\u003e \u003cdiv\u003e Render prompt post sales service to all allocated customers with respect to all domains \u003c/div\u003e \u003cdiv\u003e Adhere to the customer touch-point engagement in order to service his portfolio of customers. \u003c/div\u003e \u003cdiv\u003e Maintaining the desired persistency ratio \u003c/div\u003e \u003cdiv\u003e Strategize and interact closely with the supervisor on delivering on Business nos. \u003c/div\u003e \u003cdiv\u003e Work collectively with the supervisor and conduct joint sales calls whenever required \u003c/div\u003e \u003cdiv\u003e To develop and implement short term and long term \u003c/div\u003e \u003cdiv\u003e plans to achieve sales targets \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Adhere to Activity management framework advised \u003c/div\u003e \u003cdiv\u003e Follow - up on their database / leads provided by Lead Management System (Orphan/ New Prospects. \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Customer orientation reporting/ (MIS) \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Update the LMS (Lead management System) on a daily basis. \u003c/div\u003e \u003cdiv\u003e Adhering to the Training Road map. \u003c/div\u003e \u003cdiv\u003e Providing timely reports to the Supervisor / Area manager as per the requirement. \u003c/div\u003e \u003cdiv\u003e Ensuring compliance to internal sales process \u003c/div\u003e \u003cdiv\u003e Should be process product champion to ensure adherence to TALIC policies and procedures. \u003c/div\u003e \u003cdiv\u003e Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process \u003c/div\u003e \u003cdiv\u003e changes. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Skills Required \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Technical \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Behavioral \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Essential \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Desired \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Interpersonal Skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Communication Skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Creative thinking skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Supervising/ Leadership skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Teamwork Skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Influencing Skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Relationship Building Skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e Decision Making Skills \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Incumbent Characteristics \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Essential \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Desired \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Qualification \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Graduate \u003c/div\u003e \u003cdiv\u003e Graduate \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Experience \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 0 -2 years experience \u003c/div\u003e \u003cdiv\u003e 2 years experience with similar role \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Age \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Below 30 years \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Basic Competency \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Good Attitude \u003c/div\u003e \u003cdiv\u003e Clear Communication \u003c/div\u003e \u003cdiv\u003e ( Local Language ), Basic English language understanding / communication \u003c/div\u003e \u003cdiv\u003e Basic Mathematics ( % calculation etc ) \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Disclaimer: \u003c/strong\u003e This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. \u003c/div\u003e \u003c/div\u003e","MetaKeywords":null},{"Id1":"10094","Id":"NoTePyajaamahebVeAsbakam","JobTitle":"Sales Manager - DSF Non Sourcing","JobCategory":null,"Vacancies":1,"SalaryMax":"540000.0000","SalaryMin":"580000.0000","ExperienceMonth":7,"ExperienceYear":5,"Deadline":"28-03-2025 00:00:00","Tag":"Backend,operational support,Team management,Sales,Underwriting,MIS,Relationship building,Customer service","Description":"logo230328.jpeg","DateCreated":"Tata AIA Life Insurance","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"Ghaziabad","subCategory":"Sales Manager - DSF Non Sourcing","MetaUrl":"Sales-Manager-DSF-Non-Sourcing","MetaTitle":null,"MetaDescription":"\u003cdiv\u003e \u003cstrong\u003e JOB DESCRIPTION \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e A Position Overview \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Position Title \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Sales Manager \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Department \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Direct Distribution - DSF \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Level/Band \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 301 - Assistant Manager \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Role Summary: \u003c/strong\u003e Achieve FYP targets through regular visits to the assigned branches \u0026 relationship building with the team, Training of the sales team, Arrange various contests \u0026 events for the sales team as well as the customers. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e B Organizational Relationships \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Reports To \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Area Manager \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Supervises \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e WPOs (5 to 6) \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e C Job Dimensions \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Geographic Area Covered \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Clusters as defined in Zone structure \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Stakeholders Internal \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Operations, Distribution Operations, F\u0026A \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e External \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Customers \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e D Key Result Areas \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Sales Management \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Set targets for the team \u0026 review their performance on regular basis \u003c/div\u003e \u003cdiv\u003e Initial grooming of the sales teams in presentation / selling skills\u0026 products \u003c/div\u003e \u003cdiv\u003e Make joint calls with sales team , if required during the initial months \u003c/div\u003e \u003cdiv\u003e Accompany the sales team on calls with high-ticket clients \u003c/div\u003e \u003cdiv\u003e Set sales strategies for the team and follow up with to ensure the team achieves their targets \u003c/div\u003e \u003cdiv\u003e Monitor WPOs lead conversion ratio and ensure the same is as per the Business Plan \u003c/div\u003e \u003cdiv\u003e Ensure the WPOs updates the lead management system \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Team Management \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Analyze the productivity of WPOs to ensure they are delivering as per expectations \u003c/div\u003e \u003cdiv\u003e Track business on a daily basis \u0026 provide feedback to the WPOs as well as to the senior management \u003c/div\u003e \u003cdiv\u003e Drive the various contests being held for the channel and motivate the team to perform better \u003c/div\u003e \u003cdiv\u003e Ensure that the high performers are suitably rewarded \u0026 kept motivated \u003c/div\u003e \u003cdiv\u003e Counsel the low performers to assess the reasons for low productivity \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Provide operational support \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Check policy issuance \u0026 track the progress through every stage of the policy \u003c/div\u003e \u003cdiv\u003e Co-ordinate with the team to resolve pending requirements. \u003c/div\u003e \u003cdiv\u003e To be well informed on underwriting guidelines and other operations processes and share the same with the team membersby conducting workshops \u003c/div\u003e \u003cdiv\u003e Educate the WPOs on the importance of compliance and ensure the same is being adhered to in a day to day business \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e MIS \u0026 Reporting \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Prepare Business MIS and share the same with Senior Management \u003c/div\u003e \u003cdiv\u003e Analyze the daily business nos. on submission/ issuance and pending and provide feedback to the WPO team \u003c/div\u003e \u003cdiv\u003e Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e E Competency \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Competency For \u003cbr /\u003e Sales Manager \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Proficiency Scale \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Proficiency Scale Description \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Consumer Focus \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Understands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer and \u003c/div\u003e \u003cdiv\u003e make him/ her a brand ambassador by making use of functional knowledge and expertise \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Is aware of the all latest offerings available in the market place and uses \u003c/div\u003e \u003cdiv\u003e that information to create an environment where team/s are empowered to put consumers first. Organizes processes around consumer needs by taking into account the complex and sensitive information to meet their long term needs. \u003c/div\u003e \u003cdiv\u003e Implements feedback system to improve consumer experiences at each touch point. Acts as a catalyst to backend support, service team and product teams to create more consumer focused product / services \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Building and \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Managing Relationships \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Collaborating with key stakeholders and team \u003c/div\u003e \u003cdiv\u003e members to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals. \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Proactively seeks out to identify and establish relationships which might be crucial for achieving long term success. Builds strong alliances with intra department colleagues / stakeholders that would support his/her team achieve business results. Takes efforts to ensure that key contacts and networks also find \u003c/div\u003e \u003cdiv\u003e it beneficial to maintain relationships. Encourages own team members to build nurturing relationships \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Effective Communication \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Able to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Creates an environment where team/s are encouraged and developed to enable them to communicate effectively with consumers and stake holders. Facilitates the understanding of complex messages to teams and stake holders by using appropriate communication techniques and ensures that the team is well versed with the skills and tools required to effectively communicate to various stake holders. Encourages the team to follow best sales communication practices adapted from similar line of business and sets them up for success. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Taking Ownership \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Achieves results by taking responsibility proactively and by making timely decisions with \u003c/div\u003e \u003cdiv\u003e speed \u0026 urgency \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Proactively sets stretched targets for team and empower/motivate them to achieve the same. Takes responsibility for self and team s productivity even under testing situations. Recognizes ways of improving team productivity and customer service standards and makes critical decisions which has an \u003c/div\u003e \u003cdiv\u003e impact on improving them. Understands how to divert teams effort in achieving broad business objectives/targets and consistently drives them for results. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e People Management \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Develop and manages individuals and team performances through constructive feedback, coaching and mentoring \u003cstrong\u003e . \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Creates a collaborative environment and continuously motivates The team to work together. Empathizes and maintains an on-going two way communication \u003c/div\u003e \u003cdiv\u003e With team members. Makes team members understand criticality of their contribution to the team s success and facilitates understanding of \u003c/div\u003e \u003cdiv\u003e Interdependencies among roles. Advices and coaches others by sharing experiences and Discussing how to handle current or anticipated concerns. \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e F \u003cstrong\u003e Skills Required \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Technical \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Product/ Subject matter expertise \u003c/div\u003e \u003cdiv\u003e Team management skills \u003c/div\u003e \u003cdiv\u003e Business perspective \u0026 planning \u003c/div\u003e \u003cdiv\u003e Insurance industry awareness \u003c/div\u003e \u003cdiv\u003e Problem solving skills \u003c/div\u003e \u003cdiv\u003e Presentation skills \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Behavioral \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Essential \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Desired \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Interpersonal skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Communication skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Creative thinking skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Supervising/Leadership skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Teamwork Skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Influencing skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Relationship Building skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Decision making skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e G Incumbent Characteristics \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Essential \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Desired \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Qualification \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Graduate \u003c/div\u003e \u003cdiv\u003e MBA \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Experience \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 5 - 7 Years \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003cdiv\u003e Disclaimer: \u003c/div\u003e \u003c/strong\u003e \u003cdiv\u003e This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time \u003c/div\u003e \u003c/div\u003e","MetaKeywords":null},{"Id1":"10113","Id":"2rudLyajaamahetW5OYbakam","JobTitle":"Sales Manager - DSF Non Sourcing","JobCategory":null,"Vacancies":1,"SalaryMax":"0.0000","SalaryMin":"0.0000","ExperienceMonth":5,"ExperienceYear":7,"Deadline":"","Tag":"Backend,operational support,Team management,Sales,Underwriting,MIS,Relationship building,Customer service","Description":"logo230328.jpeg","DateCreated":"Tata AIA Life Insurance","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"Ghaziabad","subCategory":"Computer Engineer","MetaUrl":"Sales-Manager---DSF-Non-Sourcing","MetaTitle":null,"MetaDescription":"\u003cdiv\u003e \u003cstrong\u003e JOB DESCRIPTION \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e A Position Overview \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Position Title \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Sales Manager \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Department \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Direct Distribution - DSF \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Level/Band \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 301 - Assistant Manager \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Role Summary: \u003c/strong\u003e Achieve FYP targets through regular visits to the assigned branches \u0026 relationship building with the team, Training of the sales team, Arrange various contests \u0026 events for the sales team as well as the customers. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e B Organizational Relationships \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Reports To \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Area Manager \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Supervises \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e WPOs (5 to 6) \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e C Job Dimensions \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Geographic Area Covered \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Clusters as defined in Zone structure \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Stakeholders Internal \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Operations, Distribution Operations, F\u0026A \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e External \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Customers \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e D Key Result Areas \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Sales Management \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Set targets for the team \u0026 review their performance on regular basis \u003c/div\u003e \u003cdiv\u003e Initial grooming of the sales teams in presentation / selling skills\u0026 products \u003c/div\u003e \u003cdiv\u003e Make joint calls with sales team , if required during the initial months \u003c/div\u003e \u003cdiv\u003e Accompany the sales team on calls with high-ticket clients \u003c/div\u003e \u003cdiv\u003e Set sales strategies for the team and follow up with to ensure the team achieves their targets \u003c/div\u003e \u003cdiv\u003e Monitor WPOs lead conversion ratio and ensure the same is as per the Business Plan \u003c/div\u003e \u003cdiv\u003e Ensure the WPOs updates the lead management system \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Team Management \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Analyze the productivity of WPOs to ensure they are delivering as per expectations \u003c/div\u003e \u003cdiv\u003e Track business on a daily basis \u0026 provide feedback to the WPOs as well as to the senior management \u003c/div\u003e \u003cdiv\u003e Drive the various contests being held for the channel and motivate the team to perform better \u003c/div\u003e \u003cdiv\u003e Ensure that the high performers are suitably rewarded \u0026 kept motivated \u003c/div\u003e \u003cdiv\u003e Counsel the low performers to assess the reasons for low productivity \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Provide operational support \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Check policy issuance \u0026 track the progress through every stage of the policy \u003c/div\u003e \u003cdiv\u003e Co-ordinate with the team to resolve pending requirements. \u003c/div\u003e \u003cdiv\u003e To be well informed on underwriting guidelines and other operations processes and share the same with the team membersby conducting workshops \u003c/div\u003e \u003cdiv\u003e Educate the WPOs on the importance of compliance and ensure the same is being adhered to in a day to day business \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e MIS \u0026 Reporting \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Prepare Business MIS and share the same with Senior Management \u003c/div\u003e \u003cdiv\u003e Analyze the daily business nos. on submission/ issuance and pending and provide feedback to the WPO team \u003c/div\u003e \u003cdiv\u003e Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e E Competency \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Competency For \u003cbr /\u003e Sales Manager \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Proficiency Scale \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Proficiency Scale Description \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Consumer Focus \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Understands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer and \u003c/div\u003e \u003cdiv\u003e make him/ her a brand ambassador by making use of functional knowledge and expertise \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Is aware of the all latest offerings available in the market place and uses \u003c/div\u003e \u003cdiv\u003e that information to create an environment where team/s are empowered to put consumers first. Organizes processes around consumer needs by taking into account the complex and sensitive information to meet their long term needs. \u003c/div\u003e \u003cdiv\u003e Implements feedback system to improve consumer experiences at each touch point. Acts as a catalyst to backend support, service team and product teams to create more consumer focused product / services \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Building and \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Managing Relationships \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Collaborating with key stakeholders and team \u003c/div\u003e \u003cdiv\u003e members to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals. \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Proactively seeks out to identify and establish relationships which might be crucial for achieving long term success. Builds strong alliances with intra department colleagues / stakeholders that would support his/her team achieve business results. Takes efforts to ensure that key contacts and networks also find \u003c/div\u003e \u003cdiv\u003e it beneficial to maintain relationships. Encourages own team members to build nurturing relationships \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Effective Communication \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Able to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Creates an environment where team/s are encouraged and developed to enable them to communicate effectively with consumers and stake holders. Facilitates the understanding of complex messages to teams and stake holders by using appropriate communication techniques and ensures that the team is well versed with the skills and tools required to effectively communicate to various stake holders. Encourages the team to follow best sales communication practices adapted from similar line of business and sets them up for success. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Taking Ownership \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Achieves results by taking responsibility proactively and by making timely decisions with \u003c/div\u003e \u003cdiv\u003e speed \u0026 urgency \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Proactively sets stretched targets for team and empower/motivate them to achieve the same. Takes responsibility for self and team s productivity even under testing situations. Recognizes ways of improving team productivity and customer service standards and makes critical decisions which has an \u003c/div\u003e \u003cdiv\u003e impact on improving them. Understands how to divert teams effort in achieving broad business objectives/targets and consistently drives them for results. \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e People Management \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Develop and manages individuals and team performances through constructive feedback, coaching and mentoring \u003cstrong\u003e . \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 4 \u003c/div\u003e \u003cdiv\u003e Creates a collaborative environment and continuously motivates The team to work together. Empathizes and maintains an on-going two way communication \u003c/div\u003e \u003cdiv\u003e With team members. Makes team members understand criticality of their contribution to the team s success and facilitates understanding of \u003c/div\u003e \u003cdiv\u003e Interdependencies among roles. Advices and coaches others by sharing experiences and Discussing how to handle current or anticipated concerns. \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e F \u003cstrong\u003e Skills Required \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Technical \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Product/ Subject matter expertise \u003c/div\u003e \u003cdiv\u003e Team management skills \u003c/div\u003e \u003cdiv\u003e Business perspective \u0026 planning \u003c/div\u003e \u003cdiv\u003e Insurance industry awareness \u003c/div\u003e \u003cdiv\u003e Problem solving skills \u003c/div\u003e \u003cdiv\u003e Presentation skills \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Behavioral \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Essential \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Desired \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Interpersonal skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Communication skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Creative thinking skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Supervising/Leadership skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Teamwork Skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Influencing skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Relationship Building skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Decision making skills \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e G Incumbent Characteristics \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Essential \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Desired \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Qualification \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e Graduate \u003c/div\u003e \u003cdiv\u003e MBA \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e Experience \u003c/strong\u003e \u003c/div\u003e \u003cdiv\u003e 5 - 7 Years \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003c/div\u003e \u003cdiv\u003e \u003cstrong\u003e \u003cdiv\u003e Disclaimer: \u003c/div\u003e \u003c/strong\u003e \u003cdiv\u003e This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time \u003c/div\u003e \u003c/div\u003e","MetaKeywords":null},{"Id1":"10372","Id":"RMbaiTG9yajaamaheBYbakam","JobTitle":"Executive Relationship Manager - LOY","JobCategory":null,"Vacancies":1,"SalaryMax":"0.0000","SalaryMin":"0.0000","ExperienceMonth":1,"ExperienceYear":3,"Deadline":"","Tag":"Direct sales,Interpersonal skills,LMS,Relationship building,Sales process,Lead management,Salesforce,Management","Description":"logo230328.jpeg","DateCreated":"Tata AIA Life Insurance","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"Madurai","subCategory":"Computer Engineer","MetaUrl":"Executive-Relationship-Manager---LOY","MetaTitle":null,"MetaDescription":"\u003cdiv\u003e\u003cp\u003e \u003cstrong\u003eJOB DESCRIPTION\u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003ePosition Title\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eRelationship Manager\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eDepartment\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eDirect Distribution - Direct Sales Force\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eLevel/ Band\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eOfficer\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eReports to Direct\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eSales Manager\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n \n \r\n\u003cp\u003e \u003cstrong\u003eGeographic Area Covered\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eAs per mapped branch city\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eStakeholders - Internal\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eDSF Sales Force\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eStakeholders - External\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eExiting Tata AIA Consumers\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n \n \r\n\u003cp\u003e \u003cstrong\u003eOrganizational Relationships\u003c/strong\u003e \u003cstrong\u003e Job Dimensions\u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eKey Result Areas\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eSales\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e Achieve the set business targets on ANP and case count\u003c/p\u003e\r\n\u003cp\u003e Acquire New Customer through following: Leads\u003c/p\u003e\r\n\u003cp\u003eNatural market References Orphan base\u003c/p\u003e\r\n\u003cp\u003e Fix meetings with the prospects to conduct need\u003c/p\u003e\r\n\u003cp\u003eanalysis and explain products\u003c/p\u003e\r\n\u003cp\u003e Implement and adhere to Need Based Selling Model.\u003c/p\u003e\r\n\u003cp\u003e Up- sell Cross Sell the Orphan Base of Customers allocated.\u003c/p\u003e\r\n\u003cp\u003e Ensuring timely issuance of policies by resolving pending etc.\u003c/p\u003e\r\n\u003cp\u003e Render prompt post sales service to all allocated customers with respect to all domains\u003c/p\u003e\r\n\u003cp\u003e Adhere to the customer touch-point engagement in order to service his portfolio of customers.\u003c/p\u003e\r\n\u003cp\u003e Maintaining the desired persistency ratio\u003c/p\u003e\r\n\u003cp\u003e Strategize and interact closely with the supervisor on delivering on Business nos.\u003c/p\u003e\r\n\u003cp\u003e Work collectively with the supervisor and conduct joint sales calls whenever required\u003c/p\u003e\r\n\u003cp\u003e To develop and implement short term and long term\u003c/p\u003e\r\n\u003cp\u003eplans to achieve sales targets\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e Adhere to Activity management framework advised\u003c/p\u003e\r\n\u003cp\u003e Follow - up on their database / leads provided by Lead Management System (Orphan/ New Prospects.\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eCustomer orientation reporting/ (MIS)\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e Update the LMS (Lead management System) on a daily basis.\u003c/p\u003e\r\n\u003cp\u003e Adhering to the Training Road map.\u003c/p\u003e\r\n\u003cp\u003e Providing timely reports to the Supervisor / Area manager as per the requirement.\u003c/p\u003e\r\n\u003cp\u003e Ensuring compliance to internal sales process\u003c/p\u003e\r\n\u003cp\u003e Should be process product champion to ensure adherence to TALIC policies and procedures.\u003c/p\u003e\r\n\u003cp\u003e Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process\u003c/p\u003e\r\n\u003cp\u003echanges.\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003eSkills Required\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eTechnical\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eBehavioral\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eEssential\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eDesired\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eInterpersonal Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eCommunication Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eCreative thinking skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eSupervising/ Leadership skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eTeamwork Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eInfluencing Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eRelationship Building Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eDecision Making Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eIncumbent Characteristics\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eEssential\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eDesired\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eQualification\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eGraduate\u003c/p\u003e\n \r\n\u003cp\u003eGraduate\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eExperience\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e0 -2 years experience\u003c/p\u003e\n \r\n\u003cp\u003e2 years experience with similar role\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eAge\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eBelow 30 years\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eBasic Competency\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eGood Attitude\u003c/p\u003e\r\n\u003cp\u003eClear Communication\u003c/p\u003e\r\n\u003cp\u003e( Local Language ), Basic English language understanding / communication\u003c/p\u003e\r\n\u003cp\u003eBasic Mathematics ( % calculation etc )\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eDisclaimer: \u003c/strong\u003eThis Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time.\u003c/p\u003e\u003c/div\u003e","MetaKeywords":null},{"Id1":"10373","Id":"ZBz3c8aUjX0bakam","JobTitle":"Executive Relationship Manager - LOY","JobCategory":null,"Vacancies":1,"SalaryMax":"0.0000","SalaryMin":"0.0000","ExperienceMonth":1,"ExperienceYear":3,"Deadline":"","Tag":"Direct sales,Interpersonal skills,LMS,Relationship building,Sales process,Lead management,Salesforce,Management","Description":"logo230328.jpeg","DateCreated":"Tata AIA Life Insurance","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"New Delhi","subCategory":"Computer Engineer","MetaUrl":"Executive-Relationship-Manager---LOY","MetaTitle":null,"MetaDescription":"\u003cdiv\u003e\u003cp\u003e \u003cstrong\u003eJOB DESCRIPTION\u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003ePosition Title\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eRelationship Manager\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eDepartment\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eDirect Distribution - Direct Sales Force\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eLevel/ Band\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eOfficer\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eReports to Direct\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eSales Manager\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n \n \r\n\u003cp\u003e \u003cstrong\u003eGeographic Area Covered\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eAs per mapped branch city\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eStakeholders - Internal\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eDSF Sales Force\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eStakeholders - External\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eExiting Tata AIA Consumers\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n \n \r\n\u003cp\u003e \u003cstrong\u003eOrganizational Relationships\u003c/strong\u003e \u003cstrong\u003e Job Dimensions\u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eKey Result Areas\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eSales\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e Achieve the set business targets on ANP and case count\u003c/p\u003e\r\n\u003cp\u003e Acquire New Customer through following: Leads\u003c/p\u003e\r\n\u003cp\u003eNatural market References Orphan base\u003c/p\u003e\r\n\u003cp\u003e Fix meetings with the prospects to conduct need\u003c/p\u003e\r\n\u003cp\u003eanalysis and explain products\u003c/p\u003e\r\n\u003cp\u003e Implement and adhere to Need Based Selling Model.\u003c/p\u003e\r\n\u003cp\u003e Up- sell Cross Sell the Orphan Base of Customers allocated.\u003c/p\u003e\r\n\u003cp\u003e Ensuring timely issuance of policies by resolving pending etc.\u003c/p\u003e\r\n\u003cp\u003e Render prompt post sales service to all allocated customers with respect to all domains\u003c/p\u003e\r\n\u003cp\u003e Adhere to the customer touch-point engagement in order to service his portfolio of customers.\u003c/p\u003e\r\n\u003cp\u003e Maintaining the desired persistency ratio\u003c/p\u003e\r\n\u003cp\u003e Strategize and interact closely with the supervisor on delivering on Business nos.\u003c/p\u003e\r\n\u003cp\u003e Work collectively with the supervisor and conduct joint sales calls whenever required\u003c/p\u003e\r\n\u003cp\u003e To develop and implement short term and long term\u003c/p\u003e\r\n\u003cp\u003eplans to achieve sales targets\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e Adhere to Activity management framework advised\u003c/p\u003e\r\n\u003cp\u003e Follow - up on their database / leads provided by Lead Management System (Orphan/ New Prospects.\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eCustomer orientation reporting/ (MIS)\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e Update the LMS (Lead management System) on a daily basis.\u003c/p\u003e\r\n\u003cp\u003e Adhering to the Training Road map.\u003c/p\u003e\r\n\u003cp\u003e Providing timely reports to the Supervisor / Area manager as per the requirement.\u003c/p\u003e\r\n\u003cp\u003e Ensuring compliance to internal sales process\u003c/p\u003e\r\n\u003cp\u003e Should be process product champion to ensure adherence to TALIC policies and procedures.\u003c/p\u003e\r\n\u003cp\u003e Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process\u003c/p\u003e\r\n\u003cp\u003echanges.\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003eSkills Required\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eTechnical\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eBehavioral\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eEssential\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eDesired\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eInterpersonal Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eCommunication Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eCreative thinking skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eSupervising/ Leadership skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eTeamwork Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eInfluencing Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eRelationship Building Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003eDecision Making Skills\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eIncumbent Characteristics\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eEssential\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eDesired\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eQualification\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eGraduate\u003c/p\u003e\n \r\n\u003cp\u003eGraduate\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eExperience\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003e0 -2 years experience\u003c/p\u003e\n \r\n\u003cp\u003e2 years experience with similar role\u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eAge\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eBelow 30 years\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003eBasic Competency\u003c/strong\u003e \u003c/p\u003e\n \r\n\u003cp\u003eGood Attitude\u003c/p\u003e\r\n\u003cp\u003eClear Communication\u003c/p\u003e\r\n\u003cp\u003e( Local Language ), Basic English language understanding / communication\u003c/p\u003e\r\n\u003cp\u003eBasic Mathematics ( % calculation etc )\u003c/p\u003e\n \r\n\u003cp\u003e \u003c/p\u003e\n \r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003e \u003c/strong\u003e \u003c/p\u003e\r\n\u003cp\u003e \u003cstrong\u003eDisclaimer: \u003c/strong\u003eThis Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time.\u003c/p\u003e\u003c/div\u003e","MetaKeywords":null}]
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