[{"Id1":"10305","Id":"0qClBoyyajaamaheX7sbakam","JobTitle":"Client Associate","JobCategory":null,"Vacancies":1,"SalaryMax":"380000.0000","SalaryMin":"450000.0000","ExperienceMonth":3,"ExperienceYear":1,"Deadline":"24-01-2025 00:00:00","Tag":"Communication Skills,Bpo Non Voice,International Non Voice,Email Writing,Email,Writing,Client,International","Description":"logo230278.jpg","DateCreated":"Resource Pro","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"Bengaluru","subCategory":"Computer Engineer","MetaUrl":"Client-Associate","MetaTitle":null,"MetaDescription":"\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eJob description\u003c/strong\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003eJob Title - Associate, SDU, India\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eQualification - Bachelor Degree\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eExperience - 0-3 years\u003c/strong\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003eReSourcePro Operational Solutions Private Limited\u003c/strong\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cu\u003e\u003cstrong\u003eAbout Us:\u003c/strong\u003e\u003c/u\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.\u003c/p\u003e\u003cp\u003eHeadquartered in New York, ReSource Pros global service centers address client operational needs around the clock.\u003c/p\u003e\u003cp\u003eRecognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.\u003c/p\u003e\u003cp\u003eOver 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade.\u003c/p\u003e\u003cp\u003eWe help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability.\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cu\u003e\u003cstrong\u003eReSource Pro Global Achievements:\u003c/strong\u003e\u003c/u\u003e\u003c/p\u003e\u003cp\u003eISG Provider Lens Insurance BPO Services and Platform Solutions 2020\u003c/p\u003e\u003cp\u003eReSource Pro is placed as High in Product Challenger.\u003c/p\u003e\u003cp\u003eEVEREST PEAK Matrix P\u0026C Insurance BPS Peak Matrix Assessment 2021\u003c/p\u003e\u003cp\u003eReSource Pro is identified as a strong Market Impact in the list of Major Contenders.\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cu\u003eWhat Youll Do: \u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines.\u003c/p\u003e\u003cp\u003e2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements.\u003c/p\u003e\u003cp\u003e3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team.\u003c/p\u003e\u003cp\u003e4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized.\u003c/p\u003e\u003cp\u003e5. Reports problems promptly to supervisor and takes initiative to find solutions.\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cem\u003eThe above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs\u003c/em\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e \u003cstrong\u003e\u003cu\u003eWhat You\u0027ll Bring:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eCommunicates effectively\u003c/li\u003e\u003cli\u003eAssists in training others effectively\u003c/li\u003e\u003cli\u003eBuilds good team relationship\u003c/li\u003e\u003cli\u003eDemonstrates functional excellence\u003c/li\u003e\u003cli\u003eCustomer centric\u003c/li\u003e\u003cli\u003eAbility to independently operate a variety of client systems and performs a range of insurance processing tasks.\u003c/li\u003e\u003cli\u003eAbility to manage the Proof of Concept (POC) period effectively to on board new clients. \u003c/li\u003e\u003cli\u003eInteract with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services.\u003c/li\u003e\u003cli\u003eAbility to analyze documents and follow complex rules.\u003c/li\u003e\u003cli\u003eAbility to stay focused for an extended period of time.\u003c/li\u003e\u003cli\u003eAbility to use own initiative for problem solving\u003c/li\u003e\u003cli\u003eCustomer centric and end-customer focused.\u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003e\u003cu\u003eWhat\u0027s in it For Me? (+Benefits) \u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003eMonetary:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eSalary Range from INR 2.8 LPA INR 3.2 LPA\u003c/li\u003e\u003cli\u003eTeam budget for team outing/get together \u003c/li\u003e\u003cli\u003eShift allowances up to INR 7700 \u003c/li\u003e\u003cli\u003ePerformance based incentives up to INR 3000 \u003c/li\u003e\u003cli\u003eOvertime pay\u003c/li\u003e\u003cli\u003eEmployee Referral Bonus\u003c/li\u003e\u003cli\u003eMedical insurance covered up to INR 5 Lakh \u003c/li\u003e\u003cli\u003eAccidental insurance covered up to INR 10 Lakh \u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003eRecognition and Development:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003ePerformance based promotions \u003c/li\u003e\u003cli\u003eQuarterly Rewards and Recognition \u003c/li\u003e\u003cli\u003eTraining and Professional Development Workshops\u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003eOther Benefits:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eCasual dress code \u003c/li\u003e\u003cli\u003eOpen floor set up (no cabins) \u003c/li\u003e\u003cli\u003eMusic allowed on the floor and WIFI access \u003c/li\u003e\u003cli\u003eTransportation Facilities within 25kms from the workplace \u003c/li\u003e\u003cli\u003eEmergency medical services \u003c/li\u003e\u003cli\u003eMaternity, Paternity and Child Adoption leaves\u003c/li\u003e\u003cli\u003eAnnual Corporate gift\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cu\u003eInterview Process:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRound 1:\u003c/strong\u003e Criteria Corp Day 1 (30 minutes)\u003c/p\u003e\u003cp\u003e(Universal Cognitive Aptitude Test and Employee Personality Test)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRound 2:\u003c/strong\u003e Procedure Writing Assessment Day 1 (4.5 hours)\u003c/p\u003e\u003cp\u003e(Create a Procedure document as per the training provided)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eRound 3:\u003c/strong\u003e Quality First Assessment 6 days\u003c/p\u003e\u003cp\u003e(Basic document validation and correct entry of information without making any errors)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOffer Letter\u003c/strong\u003e\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003e\u003cu\u003eShift Timings:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eReal Time Shift:\u003c/strong\u003e The Real Time Shift operates from 5:30PM to 7:30AM.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eRegular Time Shift\u003c/strong\u003e: The Regular Time Shift operates from 7:00AM to 5:30PM. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eMid Shift\u003c/strong\u003e: The Mid Shift operates from 12:00PM to 10:00PM. \u003c/li\u003e\u003cli\u003eThe office duration within the shift would be 9 hours (including 1 hour of break). \u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003e\u003cu\u003eEmployee Value Proposition: \u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eJoin \u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eWork with the best in class profession and know what they do \u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eLearn \u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eLearning is a lifelong process and you will have ample opportunities to develop \u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eAdvance \u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eReal time promotions on business needs. \u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eEarn \u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eOur total reward strategy is much more than the base salary \u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003e\u003cu\u003eLocation:\u003c/u\u003e\u003c/strong\u003e \u003c/p\u003e\u003cp\u003e2nd \u0026 3rd Floor, Hub 4, Karle Town Center (SEZ) \u003c/p\u003e\u003cp\u003eKempapura Main Road, Nagavara, Bengaluru, 560045, India \u003c/p\u003e","MetaKeywords":null}]
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