[{"Id1":"10061","Id":"S8ihPXqx2m0bakam","JobTitle":"Customer Relationship Manager","JobCategory":null,"Vacancies":1,"SalaryMax":"175000.0000","SalaryMin":"350000.0000","ExperienceMonth":5,"ExperienceYear":1,"Deadline":"25-01-2025 00:00:00","Tag":"Telesales,customer s,Customer Support,Selling Skills,Outbound Sales,Convincing Power,Good Comm Skills,CRM","Description":"logo230161.jpg","DateCreated":"ICICI Lombard","Active":false,"JobType":0,"Responsibility":null,"Eduction":null,"Location":"Navi Mumbai","subCategory":"Customer Relationship Manager","MetaUrl":"Customer-Relationship-Manager","MetaTitle":null,"MetaDescription":"\u003cp\u003e\u003cstrong\u003eRoles and Responsibilities\u003c/strong\u003e\u003cbr /\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eMake outbound calls to potential customers to promote financial products such as credit cards, loans, insurance, etc.\u003cbr /\u003e\u003c/li\u003e\u003cli\u003eIdentify customer needs and provide personalized solutions to increase sales conversion rates.\u003cbr /\u003e\u003c/li\u003e\u003cli\u003eMeet daily/weekly targets set by the management while maintaining a high level of quality in customer interactions.\u003c/li\u003e\u003cli\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003cp\u003eQualification\u003c/p\u003e\u003cp\u003eGraduation (Full time or Part Time)\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eWork Experience\u003c/p\u003e\u003cp\u003e0 To 2+ years\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eWorking Days\u003c/p\u003e\u003cp\u003e5 days in a week\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eWeek off\u003c/p\u003e\u003cp\u003e2 Days in a week rotational\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eVertical\u003c/p\u003e\u003cp\u003eService ( CRT ) / Inbound Calling Process, RIO, E-Channel\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eProcess\u003c/p\u003e\u003cp\u003eVoice Only\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eShift Timing (Work from Office)\u003c/p\u003e\u003cp\u003eRotational round the clock shift for male candidate\u003c/p\u003e\u003cp\u003e(Women Employees - No Shift beyond 8.30PM will have only day rotational shift timing )shift\u003c/p\u003e\u003cp\u003eFix shift for RIO-10Am-7:30 Pm, E-Channel 9:30 Am-7:30 Pm\u003c/p\u003e\u003cbr /\u003e\u003cp\u003eTransport\u003c/p\u003e\u003cp\u003eNA\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cstrong\u003eOperational Check List :\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e Good communication in English\u003c/li\u003e\u003cli\u003e Understanding about contact centre and thought process should be clear for working with company.\u003c/li\u003e\u003cli\u003e Why want to join Lombard / contact center.\u003c/li\u003e\u003cli\u003e What is Customer Service, What are the Quality required for customer care executive.\u003c/li\u003e\u003cli\u003e Should talk on given topic.\u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003cbr /\u003e\u003cp\u003eSalary Range\u003c/p\u003e\u003cp\u003eFresher - 6 Month\u003c/p\u003e\u003cp\u003e14.5K (In hand)\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e6 Months - 1 Year\u003c/p\u003e\u003cp\u003e18.5K (In hand)\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e1 1 Year 6 Months\u003c/p\u003e\u003cp\u003e21k( In hand)\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e1.6 Months - 2 Years\u003c/p\u003e\u003cp\u003e23K (In hand)\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e2+ Years\u003c/p\u003e\u003cp\u003e25.4 (In hand)\u003c/p\u003e\u003cbr /\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e","MetaKeywords":null}]
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