Hiring and Recruitment

The Hiring and Recruitment category requires skills in " Excellent written and verbal communication skills Strong sense of responsibility and ownership Experience in handling challenging situations and demonstrated capabilities of winning them over Have strong empathy for customers and a passion for customer success Experience handling student queries via omnichannel ticketing systems like Kapture, Zendesk, Freshdesk, ServiceNow, etc. would be preferred Should be flexible to work in rotational shifts (at least one weekend i.e., Saturday or Sunday would be a working day) Skills: customer,compensation,mumbai,communication skills,one,teams,empathy,upselling,customer satisfaction,boarding,customer success,relationship management,communication,customer support,cross-selling,problem-solving,omnichannel support ".