IT

The IT category requires skills in "Proficient in Microsoft Office Suite and customer management software. Excellent verbal and written communication skills. Strong problem-solving abilities and critical thinking skills. Ability to handle difficult customer conversations with empathy. Experience in a fast-paced, multi-tasking environment. Familiarity with CRM systems is a plus. Ability to work flexible hours, including weekends and holidays. Strong interpersonal skills and team-oriented approach. Customer-focused with a strong desire to exceed expectations. Ability to remain calm under pressure and in challenging situations. Detail-oriented and organized with time management skills. Willingness to learn and adapt to new technologies and systems. Background in technical support or IT is a plus. Positive attitude and a strong work ethic. Skills: customer support,empathy,customer-focused mindset,team collaboration,customer service,time management,communication skills,telugu,problem-solving,kannada,microsoft office suite,hindi,customer management software,crm systems,critical thinking".