Software Development

The Software Development category requires skills in Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals. Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports. Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues. Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly. Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues. Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools)..